8 Tips for Package Theft Prevention

Will you be receiving packages this holiday season?

Packages left on the porch/mailbox are vulnerable at any time of year, but the holiday season usually means there are a few more parcels arriving at your doorstep. A study from InsuranceQuotes that examines holiday hazards  notes there were approximately 26 million thefts of deliveries from doorsteps and economic indicators show online shopping is up over 28% so far for this holiday season over last year.

Whether you’re ordering gifts online for family and friends, or receiving them from others, you’re more likely to have packages sitting vulnerable on your porch this time of the year.

To prevent your deliveries being stolen, check out these EightTips for Package Theft Prevention. 

  1. Customize delivery. If the ordering system allows you to choose the time of delivery, select a time you know you’ll be at home.
  2. Get a smart doorbell.Swap your current doorbell for a Skybell and enjoy a higher level of safety and security with remote monitoring and cloud recording features. When the delivery person rings the doorbell, you can see how and when packages are delivered. No more interruptions during family dinner or missing important packages while you’re gone! You can also check for unwanted visitors at your doorstep.
  3. Deliver decisively. If you’re not home much, consider having the package delivered to your office or a friend or neighbor’s house for safekeeping.
  4. Hold the post. If your package contains very valuable items – Have the post office or carrier hold the package. Request UPS, FedEx and the Postal Service to hold packages at their facility for you to pick up later. UPS has created a service called Access Point that enables you to choose an alternate delivery location in your neighborhood.
  5. Alert a neighbor. When you are expecting a package and won’t be home, you can ask a neighbor or friend to keep an eye out for it. If you use Nextdoor.com or a similar neighborhood app you can let neighbors know if something has been stolen from your porch so they can keep an eye out and report suspicious behavior.
  6. Talk to family and friends who may be mailing your holiday gifts. Ask them to let you know when they send packages so you can watch for them.
  7. Light it up. Install outdoor lights. Your package is more likely to be stolen during daylight hours, but night falls early this time of year. Outdoor lights with motion or light sensors are a good way to keep unwanted people away from your home in any season.
  8. Monitored home security A home security system can do a great deal. If there are visible security features like cameras or alarms, potential thieves will be more likely to move along to a less protected house rather than risk getting caught by a security system. And you can even tie in your Skybell with security and automation features for greater convenience, like letting in out of town guests that arrive when you’re out doing those last-minute errands.

If you are going out of town, check out our Security Checklist before you leave.

We hope you have a great holiday season. If you’d like a quote on Skybell or would like to learn about other home Security System options to increase your peace of mind, please contact us.

 Happy Holidays to You and Your Family!!

Frequently Asked Questions on Home Security Systems

FAQs on Home Security

Do you have questions about home security systems?  We asked our staff to answer some of our customer’s frequently asked questions – check the answers below.  

How often should I test my home security system?  We recommend you test your system once a month.

How do I test my monitored home security system? I don’t want to bother the police. We are glad you asked that!  First, call the 800 number on your sticker and tell the monitoring company to put your system on test, then activate your alarm and call monitoring company back to verify alarm signals were received.   

Who do I call for service on my Secur-Tek system? To set up a service call, please call our office at  919.387.1800. Secur-Tek stands by our products and the same reliable technicians install and service our systems.

Can Secur-Tek upgrade my system?  Yes, but it does depend on the type of system you have. If you have a Honeywell home security system, we can upgrade your system by adding remote monitoring, cameras, and gas, smoke and motion detectors. If you have another type of system, we still may be able to help you, just call for a consultation or contact us.

How many cameras are needed to have a complete home security system?  The number of cameras you may need to safeguard your home depends on your home design. We can add cameras to most security systems and offer a complimentary consultation where we take a look around your home and recommend how many cameras are needed and the locations to install them.

Should I have my home security system monitored?  Having and monitoring a home security system can increase your peace of mind, especially if you travel or have valuable items in your home. For more information, see our blog on monitoring.

How much does monitoring cost?  We offer reliable, low-cost monthly monitoring. Our monitoring starts at $21.95 for standard monitoring and $31.95 for cellular.

Do you require a three-year contract?  No.

How long is the monitoring agreement?  Our monitoring contracts are just for 1 year. We don’t require long-term contracts.

Can I monitor my security system myself?  We don’t recommend it. Our monitoring goes to a company that provides monitoring 24/7 and will contact the police, fire and medical emergency agencies. They are always there to call the authorities.

What type of remote services work with your home security systems?  You can view and run your system from your smartphone or iPad with Honeywell Total Connect Services.  

What types of systems are compatible with Secur-Tek’s low-cost monitoring?  We can monitor many types of systems. To determine if your specific system can be monitored, please call your office.

We hope you found this helpful. If you live in our service area and have further questions, would like an estimate on upgrading or monitoring your security system, please give us a call at  919.387.1800

Secur-Tek, Inc. serves all of Central NC, including the Raleigh-Durham-Chapel Hill area, Apex, Cary, Holly Springs, Fuquay-Varina, Pittsboro, Wake County, Chatham County, Durham County, Orange County, Harnett County.

HOA Security and Access Control — What to Consider

 

HOA-governed communities  — residential, condominium and townhome complexes — typically have several common areas like swimming pools, fitness centers, and clubhouses.

A private swimming pool run by a homeowners’ association is a very attractive amenity to current property owners and potential buyers. However, while they can be popular, pools create a number of liabilities for the association that need to be addressed to avoid safety and legal concerns. To retain the benefits that a pool brings to the community, the board of directors or association management will need to mitigate these risks of operating a pool by instituting proper safety measures.

There are basically four areas of risk to consider:

  • Someone getting hurt or drowning in the pool area
  • Chemical imbalances in the water that can cause illness
  • Overcrowding and unauthorized entry — people swimming during closed hours or unsupervised children and pets
  • Vandalism

Proper fencing and gating is the basic requirement to start addressing these concerns and is required by North Carolina State law. Check here for Wake County Pool Regulations: 

To control access, there are a couple of options available to HOAs ranging from mechanical coded lock systems, magnetic strip key cards to coded key fobs. Card and key fobs are top solutions to control swimming pool and fitness center access. Requiring proximity cards or badges to enter the pool gates keeps strangers or unattended children out while offering convenient access to members or residents. They can also be set up to open gates at specific times and coded so authorized personnel can review when keys are used for legal as well as illegal entry.

A perimeter fence and locked gate is a good start but will not always deter trespassers or vandalism and can’t help identify the perpetrators if this happens. So cameras are recommended to supplement fencing and gates.

Cameras serve two purposes. If they are openly visible to people entering your community, they will serve as a deterrent to vandalism and off-hours entry. They will also provide helpful evidence for prosecuting individuals caught in the act of committing crimes or in enforcing violations of an HOA’s governing documents. In addition, should the unfortunate situation arise of someone getting hurt or drowning, cameras offer the option to review the situation to ensure safety equipment was in place, and lifeguards and EMT followed protocol.

It is important to note that cameras are only effective if they are regularly maintained to ensure proper operation.

 

 Five Key Considerations when installing or upgrading pool surveillance cameras:

1) Fencing and camera line of sight

Angles and positioning are a major concern for which direction(s) you would like to aim the camera. Consider what type of zooming or panning capability you plan to employ in your surveillance. Be mindful of potential visual obstructions that could become a problem in terms of where the camera is positioned.

2) Height off the ground

If at all possible, cameras should be placed at least nine feet above the floor/ground, so that it will be more difficult for would-be intruders to tamper with them.

3) Image quality

Security Camera comparisonYour surveillance cameras should have “recognizable” image quality – could it be used to identify a suspect or clarify a situation?  

After all, what good is having video footage if you can’t use it when you need to? In addition to having the right camera, there needs to be enough lighting at night where the cameras are placed to produce usable images.

4) Camera angles

For example, a camera that is positioned in an area with seasonal trees could offer a clear view in the winter, but leavers may block the view in the summer. In addition, if you have a camera positioned to shoot into nighttime lighting or morning/evening sun, it could possibly hinder the camera’s field of vision for that span of time.

5) Hidden or Visible

When people (usually kids) want to “sneak into” a pool at night or commit vandalism,  they don’t want to be seen. Having the cameras visible and well out of reach seems to work well as a deterrent in the pool environment. Some HOA’s board prefer hidden cameras but at the end of the day, this is largely a matter of preference, and it’s up to the board to determine what they think will be the right move and at Secur-Tek we can help you through that decision.  

 

As you can see, there are quite a few important things for HOAs to consider when securing common areas. At Secur Tek, we can help HOA’s in the Triangle Area through the process of selecting and installing the right equipment given your situation, budget and homeowner requirements.  Give us a call at 919-387-1800.

 

Picture credit: www.versatech.co/analog-vs-hi-def-cameras/ 

 

 

Hello, Is Anyone There? The Scoop on Scams and Ghost Calls

 

How many times a day do you get phone calls, but when you answer, nobody is there?

It probably goes something like this – the phone rings, you pick it up and say “Hello” but nobody answers. This is often termed a “ghost call”, and they can be annoying.

To fix this, you stop answering calls from distant area codes. You check before answering to see if you recognize the number and it looks like the caller is local. But it’s another ghost call!  This is called ‘Caller ID Spoofing” – that’s when a caller deliberately falsifies the phone number on your caller display. Scammers have ways to make these incoming calls look like numbers similar to yours – sometimes by showing a caller ID that starts with your local area code – to entice you to pick up the call.

 

Who is making these ghost calls?   

As it turns out, although nobody answers your “Hello”, there probably is “someone” on the other end of the line: an automated computer system that’s calling your number — and tens of thousands of others — to build a list of live targets for theft.

That initial call you get, with silence on the other end, is the first reconnaissance call that scammers do. They’re trying to see if the number they are calling is associated with a human on the other end. If you even cough, it knows you are there.

The next step for them is to attempt to gather personal information like your bank or credit card account number, date of birth, Social Security Number, credit score etc. They often do this by giving you a call with a prerecorded voice. For example, “We’re calling with an important message about your debit card. If you are the cardholder please stay on the line and press 1. Otherwise, please have the cardholder call us at 1-877…”

 

Don’t call them back!

Another reason you may be getting the call with no response is when calls are part of a massive, international scam called “Wangiri” which is a Japanese word that means “one cut”. The scamming companies rely on people calling the numbers back in order to make money. “This is basically a mobile premium scam, what happens is somebody calls you, lets the phone ring once and they do it multiple times,” the Australian Competition and Consumer Commission’s (ACCC) Delia Rickard told Hack News. “If you call them back, you may be charged a premium. Much of the revenue from these calls go to the scammer.”

 

So with all these calls targeting you, what can you do about it?

1stDon’t pick-up or answer a call unless you recognize the number or are expecting a call at that particular moment. No one is going to call with an emergency and then not leave a message. Most “unknown” calls are from bill collectors, scammers, harassment or wrong numbers. Since it is your phone and it is for your convenience then you can choose when you answer it and when you do not.

 

2nd – If you do pick up accidentally – Just Hang Up

The FTC is trying to combat the rising number of illegal automated phone calls. “It is the No. 1 consumer complaint that we receive,” says Patty Hsue, an attorney who leads the FTC’s effort against robocalls. The agency receives an average of 170,000 complaints per month about robocalls”, she related to  NPR’s Audie Cornish. The FTC recommends that consumers “just hang up” on the robocalls.

“We don’t want consumers to engage in any way with robocallers,” Hsue says. “A lot of times when you get a robocall you have the option of pressing 1 for more information or pressing 2 to ask to be removed from the list. In either case, pressing 1 or 2 basically lets the robocaller know that it’s a live person on the other line who’s willing to engage and that most probably will lead to additional robocalls.”

 

3rd – If you think it may be a legitimate call, hang up and then check the website of the organization calling. Use the website contact number to talk with a service representative. If you can’t find a website, then check the number online and see if it is reported as a scam.

 

Safety tips on handling Robo or “Ghost” calls from the FTC:

  • Never give out personal information such as account numbers, social security numbers, a mother’s maiden name, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
  • If you get an inquiry from someone who says they represent a company or a government agency seeking personal information, hang up and call the phone number on your account statement, in the phone book or on the company’s or government agency’s website to verify the authenticity of the request.
  • Use extreme caution if you are being pressured for information immediately.
  • If you have a voicemail account with your phone service, be sure to set a password for it. Some voicemail services are preset to allow access if you call in from your own phone number. A hacker could spoof your home phone number and gain access to your voicemail if you do not set a password. 
  • If you receive a call and you suspect caller ID information has been falsified, or you think the rules for protecting the privacy of your telephone number have been violated, you can file a complaint with the FTC. https://www.ftccomplaintassistant.gov/#crnt&panel1-1

 

How do I stop telemarketers and scammers?

The first thing to do is immediately block the caller number. You can also register your numbers with the national Do Not Call list at no cost. The national Do Not Call list protects both landline and wireless phone numbers. You can register your numbers by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY) or https://www.donotcall.gov

 

Robo, telemarketers and “Ghost” calls are not only an inconvenience, they can also be extremely damaging if you don’t handle them correctly. Please take the time to check the number before answering and remind your family and friends to do the same!

 

Much of the information presented in this blog was originated by, NPR, Hack and the FTC.

 

 

 

Taking Your Student to College? 9 Safety Tips to Review Before They Go

 Campus life can be one of the best experiences in a young person’s life. Making new friends, learning new things, camaraderie, exploration and all the excitement that comes from learning independence. As parents we want our children to be as safe and secure as possible during this wonderful time of life.

Below are a few safety tips to discuss with your student to help ensure all goes well.

1) Take the time to explore. Get to know total campus layout and surrounding areas. Learn the most direct, well lit, open routes (few bushes & trees) to different points on campus. Most campuses have emergency call buttons and/or phones at key locations throughout campus. Take note of where they are located and become familiar with their operation.

2) Use your technology wisely. Check your campus website for safety tips, procedures, and emergency information. Many have free apps like Campus Safe or Safe Trek that can be activated while walking alone and deactivate once you have arrived safely to your destination. This is a great protection when you find yourself in the situation of having to walk alone at night. When using your headphones, make sure you are still aware of your surroundings, both visually and hearing. The key to safety is recognizing a potentially dangerous situation before it happens and taking action to avoid it. 

3Think before you post on social media. It is fun to share moments, pictures and thoughts as we experience college life. However, your posts may be viewed by other people as well. Review the settings on your social media profiles and definitely avoid geotagging your photos. Disable location services and make your accounts private so you can be sure of who is viewing what.

4) Double check that you have emergency numbers programmed into your phone. If you are away at school, ensure you not only have your parent’s numbers listed but also a local reliable family member or friend. It is the first item hospitals and police check if you’re admitted alone because they are able to bypass your passcode in order to access your contacts.

5) Carry some cash. With debit/credit cards the main mode of payment these days, sometimes it is hard to remember to have some emergency cash on you at all times. Perhaps your credit card won’t work, your debit card gets lost, or you lose your backpack. You never want to be stuck in a bad situation because you don’t have the necessary funds to get out of it as quickly as possible.

6) Lock your doors. It is easy to become comfortable and relaxed in the college environment especially when living in a Dorm, Fraternity/Sorority house, or college apartment complex. However, it is sensible to always lock your doors, especially when you’re alone or sleeping. Sometimes this is tough with roommates coming and going but most college crimes happen where access points are unlocked. Take time to hide your technology and valuables when leaving and/or close window curtains and blinds. Consider purchasing a small safe for your ID documents and for storing your laptop, iPad, and other valuables when you’re away. Keep your safe hidden in an unusual place. Bedroom closets and under the bed are the first place thieves look for valuables. If you live on the first floor of a building, make sure your windows lock. If they don’t, you can purchase a jam stick or sliding window lock at the local home improvement store or Internet.

 7) Party Safely. Yes, you probably will be going to a party or celebration .. or two! Have fun but be smart. Never go to a party at an unknown location without a friend or two. Never stay at a party where you have “just met someone who seems nice” after your friends have gone home. And finally, never become so inebriated you lose control. Sometimes it is easy to get carried away with the festivities and common sense goes out the window. Make an agreement with your friends to watch out for and take care of each other as a number one priority! Party’s can turn into dangerous situations if you do not keep aware of your surroundings and the coming and going of the people attending.

8) Make sure you have pepper spray or mace easily assessable to you. Have one located out of sight in your apartment as well as having one easily assessable to you while you are out and about. Fastening these items to a key ring, lanyard, and backpack will ensure they are there when you may need them.

9) Learn how to protect yourself physically. You’ll feel safer and more confident. You don’t need to invest a lot of money or time in getting a black belt to master self-defense; all you need are a few classes and tips from a professional instructor. Classes are often available at colleges and gyms. To make it fun, ask your roommates or a few friends to take the class with you. You’ll be surprised at how easy it is and how much better you feel when you are out and about.

College is an exciting time and a rewarding experience. As busy as you’ll be with learning, meeting new friends and operating with a new level of independence, remembering these nine simple safety tips will help ensure a safe productive school year. 

Tips for Saving Money and Energy While on Vacation

Did you know that you can save both energy and money while you are away on vacation? Just follow these home energy efficiency tips:

  • Turn the air conditioning down – For every degree a thermostat is raised during the summer, a homeowner can save 2-3 percent on his or her electricity bill.
  • Unplug your small kitchen appliances and tech gear. These household items are called “energy vampires” because they still draw current even when not in use. So before the family leaves, someone should walk around the house and unplug every unnecessary appliance and electronic device. Start with the television, computer, and entertainment center, but don’t forget small items like coffee pots, digital clocks, and cell phone chargers – they all drain energy when plugged in.
  • To avoid unexpected water loss and damage, turn off your main water shutoff valve.
  • Set your water heater to low or vacation mode if it has one. If you will be gone for quite awhile, shut off your water heater at the fuse box. When arriving back home, remember to turn the main shutoff valve back on and run some water in the sink to ensure your tank is full before turning it back on.
  • If you have an automated irrigation system, check to see if the rain sensor is set to ¼ inch.
  • Lower the blinds and close the curtains when leaving for vacation. This simple act will keep heat from coming in during the summer or going out during the winter.
  • Double check to ensure your smoke detectors and home security alarm systems are operating in an optimal fashion.

For tips on protecting your home and property while away, review our Leaving On Vacation Home Security Checklist at:

https://www.secur-tek.com/leaving-on-vacation-heres-your-handy-home-security-checklist/

Following both the Energy Saving and Vacation Home Security Checklists will help give you and your family peace of mind while away on vacation. So enjoy your vacation, and come back refreshed and ready to go!!

 

Security Reminders for New Home Buyers

This is the time of year when families look into options for new homes and neighborhoods. This is a life-changingdecision – you and your family want to live somewhere comfortable, convenient and safe. With all the things to think about when considering a move, safety and security arenear the top of the priority list. Below we have outlined a few items to consider when assessing whether a neighborhood and home is the right fit for you and your family.

Thoroughly check out the neighborhood:

The feel and safety of the neighborhood is a key consideration when buying a home. You can always change and adjust the security features of the home itself, but you can’t control or change the neighborhood environment. Take the time to find out local area crime rates – info on the most recent crime activity and break-insisassessable online. Sex offender registry and public/police records are also easily accessed. Noting the proximity to Fire, Police and Rescue stations helps in figuring response times.

It can often be interesting and enlightening to stop by or call the local Police station to get additional information on the particular area you are considering.

In addition, an area with friendly neighbors who get to know each other and take pride in their neighborhood offers a sense of security. If you are seriously considering a home, knock on a potential neighbor’s door, introduce yourself and get their perspective on the safety, friendliness and police presence in the area. Neighbors can have a strong influence on the happiness and well-being of your family.

Take special note of the lighting and landscaping:

Often times we look at a property during the day or early evening. Take time to check outthe streets and the home you are considering late at night or early morning and notice if there isadequate street and sidewalk lighting. Check to see how well the entry, walkways and window areas are lit. Some of these things you can fix quite easily (like adding motion sensor lighting) but some are much more of a challenge.

Landscaping can really enhance the image of your home; it also affects the safety of the home. Overgrown or poorly placed bushes can block out lighting and give potential burglars a perfect cover from being noticed, especially when located near doors or windows.

Check doors and windows:

This may seem obvious, but the doors to the exterior need to be carefully inspected. They should be built out of metal or with solid wood cores and have deadbolts. Sometimes the most aestheticallypleasing decorator doors offer the least amount of safety from intrusion. Glass panels in or next to the doors offer burglar’s easy access.  Replacing the external doors is doable but take the cost of replacement into consideration when thinking through your offer as this is a fairly expensive item. Note, replacing security sub-par doors should be done before occupancy for ease of mind and convenience.

Mechanical systems and appliances:

These items directly impact the safety of the home and should be thoroughly inspected before deciding on purchasing a home. A faulty electrical system puts your home at risk for fires. Gas appliances or fireplaces that don’t function properly increase the risk of carbon monoxide poisoning. Get a home inspection to verify that all mechanical systems meet current building codes and function properly.

Home and property security system:

Having a home and property security system can help give you peace of mind when moving to a new area and home. If a system is already installed, you can have it upgraded and activated as soon as you move in. Make sure to check out the window and door sensors for proper functioning. Test the location of the motion sensors to ensurethey are properly aimed and positioned for maximum benefit. Security systems are an economical and effective method for ensuring your new residence will offer you the safety and security your family deserves.

 

If you have moved into a new home or will be moving into one soon, give us a call at 919-387-1800 to evaluate your home security and give you a quote on installing, upgrading or monitoring.

 

 

Protecting Pollinators and Securing NC’s Agricultural Future

The Butterfly Highway 

You have probably heard about how important pollinators are to our state, country and the world. We at Secur-Tek Inc. support the Butterfly Highway – an initiative that works to protect these delicate insects that are a critical part of our ecosystem.  

Did you know?

  • North Carolina has a $78 billion agriculture economy that relies on pollinators for crops such as squash, apples, blueberries and strawberries.
  • Global food crops are dependent on pollinators and more than 70% of these crops either require or have higher production because of a pollinator insect visit.
  • There are 174 species of butterflies in NC and approximately 1200 moth species.
  • Monarch butterflies journey through NC during both their spring and fall migrations. Because of the threats to pollinator habitats, there has been a loss of important nectar plants as well as a significant loss in the Monarch’s host plant milkweed, which can affect their ability to fly the long distances as a part of migration
  • There are 13 known bumblebee species in NC; several are threatened with extinction. 

These are only a few facts listed on the North Carolina Wildlife Federation website. Upon review, it becomes immediately clear how important it is to protect these critical insects’ habitat.

In response to this growing need, the Butterfly Highway project was initiated and nurtured by Angel Hjarding in Charlotte, NC and is now a key part of the N.C. Wildlife Federation’s programs.

“We began the Butterfly Highway project with several Charlotte communities that wanted to beautify their environment through planting gardens. Through the project, the communities transformed community gardens, backyard gardens, public spaces and park fragments into new pollinator and wildlife habitats,” said Angel Hjarding. “As we expand this effort statewide, we’ll start to fill in the map and see the connectivity of the Butterfly Highway from the mountains to the coast.”

Would you like to support the Butterfly highway initiative?

There are many ways to become involved. Either through being a NC Wildlife Federation member, donor, volunteer or creating a butterfly/bee space in your community or home. It is easy, fun, beautiful and the responsible thing to do.

For example, to become a designated Butterfly Highway pollinator garden, you only need the following elements:

 Size: No minimum size required as long as the appropriate plants and resources are provided. Even an apartment balcony can provide habitat for pollinators.

Sun: Pollinators and the plants that support them need lots of sun. Your garden should receive at least 6 hours of sun per day.

Soil and water: Various plants have different soil and water needs. See our recommended native plant list for appropriate plants for your habitat type. Most pollinators get the water they need from nectar, but butterflies do love puddling in a butterfly spa!

Shelter: Plants should be planted close together, but not crowded, to provide protection from pests and predators.

Place to raise young: Native bees typically build their nests in the ground and require open patches of soil. Leave space in your garden free of mulch and debris to provide this essential bee nesting habitat. Butterflies lay their eggs on trees and herbaceous plants.

Food source: Nectar plants provide an essential food source for butterflies, hummingbirds and other pollinators. It is important to provide plants that bloom from early spring to late fall to provide adequate food for breeding and migration. It is also recommended to provide a variety of plants in different colors, shapes and heights that may be attractive to a diversity of pollinators. Your garden should include at least 3 nectar plants that are native to your region. See a list of recommended plants.

Sustainable gardening practices: Many pollinators are insects and are vulnerable to the effects of insecticides. It is recommended to use organic gardening practices to reduce these effects.

If you are interested in learning more about NCWF click here: http://ncwf.org/about/

For more information about creating your own butterfly highway habitat:  Click here.

 

 

Cellular Communicator – What Is It and Do I Need One?

Monitored alarm systems need to communicate alarm signals to a monitoring response center 24/7. Traditionally this was done with a standard wire line home phone. However, over the past several years, cellular technology has progressed to the point where it is more secure than that of the traditional wire line. Additionally, it is more reliable than a digital Internet phone service that requires constant power and is susceptible to network outages and router rests.

Cellular monitoring works by installing a “cellular chip” or “module” into the Control Panel of the alarm system. This cellular device acts as the communicator between your alarm system and the monitoring station – that is why it is called a cellular communicator.

Cellular communicators function much like a cell phone that is specifically dedicated to your security system by communicating via cellular network data channels. In essence, the cellular communicator installed into the Control Panel of your alarm system acts as a connection to the Internet or “outside world”. Because of this, anytime you send a signal or command from your phone or other devices, it uses the cellular service to communicate to your alarm system, prompting it to do something like arm or disarm.

Interactive monitoring allows you to communicate commands to your alarm system no matter where you are. Cellular communicators are dedicated solely to the security system, so they are not shared with any other service.

Some advantages of installing a Cellular Communicator are:

  •                 They are not affected by storms or network/power outages
  •                 Burglars cutting your phone line will NOT disable your alarm system
  •                 Enables remote access/interactive monitoring

For phone line monitored security systems:

  •                 If you get rid of your landline, you will need a cellular communicator.
  •                 If you decide to change digital phone carriers, you will need to reset and reconnect your security system, which requires a service visit and charge from Secur-Tek, Inc.

So if you are interested in higher security reliability and the ease of controlling parts of your security system from your smartphone, a cellular communicator may be the right solution for you.

Give us a call and we can recommend your best security options.

To Monitor or Not Monitor – That is the Question

 

People often ask: If I have a security system with an alarm, why should I pay to have it monitored? There are many things to consider when determining if you need a security system and if it should be monitored. Taking the time to clarify your security situation and needs is essential for making an informed decision.

These variables should be considered when determining your security needs:

  • Do you have valuables such as jewelry, paintings, or irreplaceable family heirlooms in your home?
  • How about children, seniors or pets that are left alone during the day?
  • Do you travel frequently – for how long – is your workplace more than a 30 minute commute?
  • What are the physical properties of your home – do you have lots of bushes and trees or high visibility?
  • Are you near high traffic areas; do you have police patrolling?
  • Do you have a pool, fireplace or fire pit?

What monitoring does – While keeping burglars or prowlers out of your house and off your property is critical, minimizing loss through quick response time, fire detection, heat sensors, air quality and other features is also a great benefit.

How monitoring actually works – Basically, when your alarm is triggered, it sends a coded signal to the monitoring center. The security company will call your agreed upon pre-set number and ask for the password you have set – if they get no answer or the person doesn’t know the password, the police are immediately contacted. If a fire, flooding or air poisoning is detected the same routine is followed.

So why monitor your home if you have an alarm already installed?

The typical system will have a siren go off for approximately five minutes after it is tripped. If monitored and there is no emergency in progress, the alarm can be cancelled by giving the monitoring station your password. If a burglar or prowler trips the alarm, they usually leave the premise quickly. In many cases, the intruder will then hide and watch to see if there is any activity in the home, or if police/people arrive. If so, they typically will leave quickly to focus their efforts on an easier target — a non-monitored home

Low-voltage smoke detectors connected to your monitored alarm system give quicker response to smoke in your home than a neighbor seeing the flames shooting thru your roof — when it is too late to save your property or maybe someone’s life.

Tip: If you are away and unable to respond to an alarm, it is a good idea to have a relative, trusted neighbor, or friend know the code and meet the emergency responders if the alarm is tripped. They can let the police in and check to make sure nothing is missing; but are not to enter before the authorities arrive for their safety.

While there is a monthly cost to monitor your home or business, only monitored systems have professionals to help respond to emergencies 24/7. Once you assess your lifestyle, property parameters and situation, you may see that monitoring is the right choice for you.

If you have questions or would like to discuss your security system needs, please don’t hesitate to call us!