8 Tips for Package Theft Prevention

Will you be receiving packages this holiday season?

Packages left on the porch/mailbox are vulnerable at any time of year, but the holiday season usually means there are a few more parcels arriving at your doorstep. A study from InsuranceQuotes that examines holiday hazards  notes there were approximately 26 million thefts of deliveries from doorsteps and economic indicators show online shopping is up over 28% so far for this holiday season over last year.

Whether you’re ordering gifts online for family and friends, or receiving them from others, you’re more likely to have packages sitting vulnerable on your porch this time of the year.

To prevent your deliveries being stolen, check out these EightTips for Package Theft Prevention. 

  1. Customize delivery. If the ordering system allows you to choose the time of delivery, select a time you know you’ll be at home.
  2. Get a smart doorbell.Swap your current doorbell for a Skybell and enjoy a higher level of safety and security with remote monitoring and cloud recording features. When the delivery person rings the doorbell, you can see how and when packages are delivered. No more interruptions during family dinner or missing important packages while you’re gone! You can also check for unwanted visitors at your doorstep.
  3. Deliver decisively. If you’re not home much, consider having the package delivered to your office or a friend or neighbor’s house for safekeeping.
  4. Hold the post. If your package contains very valuable items – Have the post office or carrier hold the package. Request UPS, FedEx and the Postal Service to hold packages at their facility for you to pick up later. UPS has created a service called Access Point that enables you to choose an alternate delivery location in your neighborhood.
  5. Alert a neighbor. When you are expecting a package and won’t be home, you can ask a neighbor or friend to keep an eye out for it. If you use Nextdoor.com or a similar neighborhood app you can let neighbors know if something has been stolen from your porch so they can keep an eye out and report suspicious behavior.
  6. Talk to family and friends who may be mailing your holiday gifts. Ask them to let you know when they send packages so you can watch for them.
  7. Light it up. Install outdoor lights. Your package is more likely to be stolen during daylight hours, but night falls early this time of year. Outdoor lights with motion or light sensors are a good way to keep unwanted people away from your home in any season.
  8. Monitored home security A home security system can do a great deal. If there are visible security features like cameras or alarms, potential thieves will be more likely to move along to a less protected house rather than risk getting caught by a security system. And you can even tie in your Skybell with security and automation features for greater convenience, like letting in out of town guests that arrive when you’re out doing those last-minute errands.

If you are going out of town, check out our Security Checklist before you leave.

We hope you have a great holiday season. If you’d like a quote on Skybell or would like to learn about other home Security System options to increase your peace of mind, please contact us.

 Happy Holidays to You and Your Family!!

Security Reminders for New Home Buyers

This is the time of year when families look into options for new homes and neighborhoods. This is a life-changingdecision – you and your family want to live somewhere comfortable, convenient and safe. With all the things to think about when considering a move, safety and security arenear the top of the priority list. Below we have outlined a few items to consider when assessing whether a neighborhood and home is the right fit for you and your family.

Thoroughly check out the neighborhood:

The feel and safety of the neighborhood is a key consideration when buying a home. You can always change and adjust the security features of the home itself, but you can’t control or change the neighborhood environment. Take the time to find out local area crime rates – info on the most recent crime activity and break-insisassessable online. Sex offender registry and public/police records are also easily accessed. Noting the proximity to Fire, Police and Rescue stations helps in figuring response times.

It can often be interesting and enlightening to stop by or call the local Police station to get additional information on the particular area you are considering.

In addition, an area with friendly neighbors who get to know each other and take pride in their neighborhood offers a sense of security. If you are seriously considering a home, knock on a potential neighbor’s door, introduce yourself and get their perspective on the safety, friendliness and police presence in the area. Neighbors can have a strong influence on the happiness and well-being of your family.

Take special note of the lighting and landscaping:

Often times we look at a property during the day or early evening. Take time to check outthe streets and the home you are considering late at night or early morning and notice if there isadequate street and sidewalk lighting. Check to see how well the entry, walkways and window areas are lit. Some of these things you can fix quite easily (like adding motion sensor lighting) but some are much more of a challenge.

Landscaping can really enhance the image of your home; it also affects the safety of the home. Overgrown or poorly placed bushes can block out lighting and give potential burglars a perfect cover from being noticed, especially when located near doors or windows.

Check doors and windows:

This may seem obvious, but the doors to the exterior need to be carefully inspected. They should be built out of metal or with solid wood cores and have deadbolts. Sometimes the most aestheticallypleasing decorator doors offer the least amount of safety from intrusion. Glass panels in or next to the doors offer burglar’s easy access.  Replacing the external doors is doable but take the cost of replacement into consideration when thinking through your offer as this is a fairly expensive item. Note, replacing security sub-par doors should be done before occupancy for ease of mind and convenience.

Mechanical systems and appliances:

These items directly impact the safety of the home and should be thoroughly inspected before deciding on purchasing a home. A faulty electrical system puts your home at risk for fires. Gas appliances or fireplaces that don’t function properly increase the risk of carbon monoxide poisoning. Get a home inspection to verify that all mechanical systems meet current building codes and function properly.

Home and property security system:

Having a home and property security system can help give you peace of mind when moving to a new area and home. If a system is already installed, you can have it upgraded and activated as soon as you move in. Make sure to check out the window and door sensors for proper functioning. Test the location of the motion sensors to ensurethey are properly aimed and positioned for maximum benefit. Security systems are an economical and effective method for ensuring your new residence will offer you the safety and security your family deserves.

 

If you have moved into a new home or will be moving into one soon, give us a call at 919-387-1800 to evaluate your home security and give you a quote on installing, upgrading or monitoring.

 

 

The Rundown on Doorbell Cameras

47237659 - close-up of woman pressing the button of a doorbell on a brick wall

Doorbell cameras are growing more popular, popping up in many Triangle neighborhoods. But does that mean it’s the right solution for your home? At Secur-Tek, we’ve received more questions about doorbell cameras in recent weeks, so here is the rundown on how doorbell cameras might aid your home security.

What is a doorbell camera?

A doorbell camera alerts you when someone rings your doorbell. You can speak to visitors through your smartphone from anywhere — just as if you are home. In some cases, the camera will detect motion and send an alert to your phone even if the bell isn’t rung. Some will record video for later use.

Why use a doorbell camera?

Doorbell cameras have many advantages for busy people. Most home burglaries occur between 10 a.m. and 3 p.m. when no one is home. Now that Wake County year-round schools are back in session, it’s more likely that your house is sitting empty for at least a few hours each day. These days, we might not know our neighbors well enough to rely on them for monitoring our porches — and that’s if our neighbors are home at all.

Also, about 33 percent of intruders enter a home through the front door. Many would-be burglars will ring a doorbell first, to make sure no one is home. Burglaries are fast, taking between 90 seconds and 12 minutes, according to the FBI. On top of that, burglaries are difficult to solve; only about 13 percent of burglaries are cleared by police.

Pros of a Doorbell Camera

Those burglary statistics are why a doorbell camera adds another layer of security. With one in place you can:

  • Pretend to be home by “answering” the door.
  • Monitor movement on your porch, whether it’s a delivery person or someone suspicious.
  • Monitor housekeepers entering your home or get an alert when your child returns home from school.
  • Lock and unlock the door remotely.

With some models, you can record video footage of someone if he/she enters your home, making it easier to identify suspects.

How to Choose a Doorbell Camera

Not all doorbell cameras are created equal. Like so many things, the type you buy depends on what you need and how much you are willing to spend. Some things to note as you shop:

  • Video Quality – is it HD and how clear is the image?
  • Mounting Hardware – Some consumers have complained about mounting systems for some of the less expensive models. They have been known to break during the installation process. Be sure yours comes with a solid mounting system.
  • Fit – Will it work for your doorframe?
  • Wires – Hardwired or wireless?
  • Night Vision – Some doorbell cameras offer the ability to record night video.
  • On-Demand – Some cameras let you check the video whenever you want, while others only show you video when movement is detected.
  • Phone Compatibility – Some versions don’t work with all mobile carriers and devices. Make sure yours works with what you have.
  • Contracts – Some of the popular models come with monitoring contracts and may require someone else to install them.
  • Appearance – They come in a variety of sizes, shapes, and colors.

We sell multiple types of doorbell cameras at Secur-Tek. Talk to us about whether adding one to your home security system is the right move for you.

Business Security Systems Need to Protect Inside and Out

Business owners all strive to keep their businesses safe. Installing security systems, cameras, and access tracking are all part of burglar prevention for your business.

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But what about protecting your company from inside threats? According to a recent study, 20 percent of employees would sell their work passwords to a competitor.

“The research by identity management company Sailpoint, found that of those who would sell their passwords, 44 percent would do it for less than $1,000, and some for less than $100. This is made worse by the fact that 65 percent admit to using a single password among applications and 32 percent share passwords with their co-workers.”

Less than $100. That could be all that’s standing between you and a hacker who takes down your business. While we all want to believe the people we hire are good, moral employees who would not do something like that, we simply do not know what people have been through, what life situations may drive their behavior.

Business security systems that keep intruders out are important, but just as vital are your internal security procedures. Take a look at this checklist of things to review to keep your data safe:

  • Employee access – Secur-Tek can help you control access to the business itself, and to certain rooms. But what about who has access to your important data? Of course employees need to have a certain level of access to data, and programs to do their jobs. Maybe you already track who has access to what while they are employed with you. But what happens after that employee leaves? The above survey found that more than two in five employees still have corporate account access after they leave their job. Do you have security procedures in place to revoke access or change passwords?
  • Uploads to the cloud – Well-meaning employees may be uploading data to the cloud using various storage programs. While it’s useful to backup information in case of a crash, be sure to confirm which information is uploaded where. If you don’t have a secure server set up, your data may be at risk.
  • Downloads – In large companies, employees are supposed to check with the IT department before downloading any software or installing anything. Studies show this does not always happen. Employees get impatient with the extra layer of process. As a small business owner, you may not have an IT department, or may not have oversight of what your team downloads. But one wrong program means a virus or malware or spyware, putting your business at risk. Make a list of approved programs and check all the computers in the office on a monthly basis. While this sounds big brother, your employee is not the one whose business is at risk.

Secur-Tek works to keep your business secure from the outside. Be sure to consider what security measures you take inside your company to keep it safe.

Part 2: Q&A Continued: Secur-Tek Owner Discusses Changing Industry

Secur-Tek opened its doors in 1990 to provide the Triangle and central NC residents with security systems and home automation. In our last post, Owner Ken Henke spoke about his business and what customers should know about home and business security. This time, we continue the conversation, which includes his thoughts on a changing industry.Ken at Home Show

What question do you most often receive from potential or current customers and what’s the answer?

The most common question I get from people who call in, usually it’s do we have a contract for the system? We have a yearly agreement. A lot of our competitors have a three or five-year agreement, but we do one year.

Secur-Tek specializes in many audio and home automation services. What got you into this?

We work with a lot of builders and they have homeowners who request low-voltage products such as central vacs, audio systems, home automation, wired or wireless networking. Those are things we are able to install so it made sense to expand those services and offer them to the builders and in turn when a homeowner calls us to install them.

Not long ago, Forbes published an article on DIY home security and how it will affect the security industry. What do you think about those systems?

It mostly affects the providers of the “free” systems. A lot of the DIY systems are wireless. Some of these DIY systems are very cheap and are going to be easy for people to hack.  We do wired systems so there’s no interference so there’s no hacking or jamming of the system.

What changes do you see happening in the security/home automation industries?

I think security systems will start becoming more and more automated. The security system we install interfaces with the automation system we install. It’s going to be more and more integrated as time goes by. As it gets less and less cost prohibitive, these homes are going to have a package that includes lighting, security, music, blinds, who knows what they’re going to include. The prices keep coming down.

The one thing that will determine where it goes is whether there is enough level of expertise in the field. The companies who offer free systems, the technicians they hire, there’s often no expertise there. As these systems get more and more involved, my fear — is the field support going to be there to do the troubleshooting and the technical work that’s required in the field?

What’s important for someone to know about your business?

What’s important to us is the relationship with our customers. Our attrition rate for our customers is very low. We want to take care of that customer for life. That’s why we install a system at a market rate with the low monthly monitoring fee. Secur-Tek, Inc.’s monitoring rate is going to stay constant and not increase once the yearly agreement is over. Our employees all work for Secur-Tek and are licensed underneath my license. We don’t have subcontractors or people that I’m not familiar with that I’m sending to my customers. We trust our employees. We can let our technicians handle it and we feel comfortable that our customers are going to be happy.

Also, we use brand name products that people recognize. Everything we use has brand name recognition where we have the support of the manufacturer behind us. We’re planning for years down the road, not just for today.

And we’re a local company. What you pay Secur-Tek, Inc. is going to stay in the local community and not sent to another company’s headquarters located out of the state.

 

Part 1 Q&A: Secur-Tek Owner Reflects on Best Security Practices

Secur-Tek opened its doors in 1990 to provide the Triangle and central NC residents with security systems and home automation. Owner Ken Henke recently spoke about his business, the industry, and what customers should know about home and business security.

You had your first security job in 1983. How did you get into security?

A security company had a job opening that was appealing to me and with my associate degree in electronics it was a good fit. I worked for this company for seven years and then I started my own business.

What do you love about your job?

I love that I’m my own boss. Working for myself and having more control over what I am providing to the customers. So if I was working for somebody [and] I didn’t agree with what was being provided to the customer, but that’s the way the employer did it, you bit your tongue and got paid. But as the owner, we have a standard we want to meet and make the customer happy and they in turn refer us to neighbors, friends and business associates.

What’s the most important security thing a homeowner can do?

Lock their doors. Go online and read about the breaks-in that occur. For example, you’ll hear about a rash of car break-ins in a neighborhood. The police find out all the car doors were unlocked. A lot of times it’s crimes of opportunity. People will walk up to a door and turn the doorknob and if it opens, they might knock on the door to make sure no-one is home, and if no-  one is home, they’re going to go in.

Installing a security system is also important because it’s more than just security. It’s smoke detectors, carbon monoxide detectors. It’s protecting your home from burning down or the death of a person who lives in your house because of carbon monoxide.

For businesses, what’s the most important security measure they can take?

In that case, a monitored security system is important. With businesses, people do break in and randomly search for things to steal whether it’s petty cash or small electronic devices. They’re going to break open doors and cabinets. It could be more of a monetary loss from the vandalism versus anything that’s been stolen from your business. How much money are you going to lose from being out of business for a day?

Are there any security challenges unique to the Triangle area?

People in North Carolina face the same crime challenges everyone does. Crime is pretty much random. All it takes is for somebody that is living a life of crime or if someone gets into a financial situation and they’re desperate or need quick cash. Neighborhoods are getting broken into now where people have said, “Oh crime doesn’t happen in our neighborhood.” One thing I would pass onto people is: some sort of crime is going to come to your neighborhood in the future. There is no way that you’re going to stop it, and it’s random. So a security system is like an insurance policy. Things happen at the wrong time. A security system is there to minimize the impact and to allow you to have peace of mind and go on with your life.

What security mistake do homeowners or business owners make most?

They buy the “free” alarm systems. The public is susceptible to the marketers, who say “I’ve got a free alarm system.” But they charge the customer more for the monthly monitoring. In the long run, you pay more for the free system than you do a purchased system. A lot of our current customers have already gone through the free system and came to Secur-Tek, Inc. to get away from it.

Click here to read Part 2

7 Ways to Tighten Your Home Security for the Holidays

Every year at this time you’ll read stories about the increase in home burglaries while homeowners are away. Studies show that increase is not always fact. Instead, many factors affect burglaries in different communities and when they occur.

21908228_sStill, it’s smart to play it safe with home security around the holidays. After all, you may have extra valuables inside after buying all of your gifts, and you may be absent more often as you attend holiday parties or head to grandmother’s house.

According to FBI data, in 2010, there were an estimated 2.1 million burglaries in the U.S. Victims of burglary offenses suffered an estimated $4.6 billion in lost property, an average dollar loss of $2,119 each. In the Raleigh-Cary area, including Franklin, Johnston, and Wake counties, there were 628 burglaries per 100,000 residents in 2010.

Keep your holiday gifts and your home safe this season with a few simple measures:

  • Light your home. The strings of Christmas lights may bring good cheer, but they don’t keep burglars out. Mount exterior lights on your home, out of reach. These can be put on a timer or used as motion detectors. Put indoor lights on timers.
  • Burglars don’t want to spend all day trying to break in. Keep your doors and windows locked and install deadbolts on exterior doors, making it tougher to gain entry.
  • Check your doors. Your lock might be amazing, but if your door is weak, a strong kick will give a burglar easy access. Make sure your door is solid wood or has a solid wood core. You can also consider a fiberglass or metal door.
  • Trim the shrubbery. Don’t make it easy for burglars to hide behind bushes as they work to open a window. Keep the landscaping trimmed so it’s easier for a neighbor to spot the suspicious person standing outside your home.
  • Install a home alarm system. More than 90 percent of burglars say they would avoid a home with an alarm, according to the Insurance Information Institute. Effective alarms don’t just make noise, but alert emergency services. Many insurance companies offer a discount on homeowners insurance if you have an alarm.
  • Hide and lock your valuables. Once inside, a burglar doesn’t want to take too long. He or she knows to check the desk and the bedroom for important documents and jewelry. Put your important papers and expensive items in other locations and hide them well.
  • Heading out of town? Be sure to:
    • Have your mail held, or have a neighbor pick it up.
    • Schedule deliveries. Packages are at risk this time of year sitting on your front porch. Try to time deliveries so that they don’t arrive when you are out of town.
    • Leave blinds in their usual positions so it appears you are home.
    • Ask trustworthy neighbors to keep an eye on your home. Letting a few people know you are gone will help keep them on alert for something amiss.

Questions about home security? Give us a call: (919) 387-1800.

5 Technology Upgrades to Home Security

Control4 Door locks

Home security has come a long way since the invention of chain link fences and guard dogs. Today, technology has made it possible to keep an eye on your home 24/7. Whether you’re looking for the latest cool tools in home security or just want an easier way to keep your home safe, here are 5 technology upgrades to consider:

  1. Door locks – Forget to lock the door? If you have an electronic door lock, it’s no problem. You can remotely lock it from anywhere. Electronic door locks work with your entire home security system. In addition to locking the door from your smartphone or tablet, electronic door locks track the history of opening and closing and can send you text message alerts if you want. You can also give visitors an access code that only works during certain times of day, making it easier to keep your home secure when working with household staff. Plus, no more digging around for your keys!
  1. Remote monitoring – Keep an eye on your home from anywhere with videos and photos of what’s going on. Home security systems now offer streaming security camera feeds, the ability to arm and disarm from anywhere, send alerts, and more.
  1. Cameras – Speaking of streaming, home security cameras are no longer for the super-rich mansion owner. Cameras are inexpensive and easy to install. If you don’t want to check the life feed, you can save it for later if you need to — a nice option if your home is burglarized or if you need to check up on working crews.
  1. Home Sensors – Your home is so smart, it knows you’re coming. Home sensors can open and close the door for you. They also work as part of your home security, for motion sensing when you’re away. They’re smart enough to work off of winks or waving and can be controlled from your smartphone or tablet.
  1. Garage systems – Some people may recall the large, brown button to open the garage door. These days, many people use a button in their car to open the garage. The latest systems not only open the door when you want, but give you remote control from your smart device, allowing you to let people to enter when you are not home. It can also track how long the door has been open. Systems today also have motion sensors to protect those jetting through the door as it’s closing.

Secur-Tek can help you install a Control4 Home Automation System to help with these areas and more, including lighting, sound, intercom and more. Contact us today to find out more.

Four Reasons to Rely on 24-Hour Security Monitoring

Affiliated Central - Monitoring Center

Whether you’re fast asleep in your own bed in Raleigh or away on an international vacation, it’s important to know your home security system will work the way you expect.

One expectation most people have for home or business security systems is a response to the alarm — no matter what time it occurs. This 24-hour security monitoring means authorities will be notified as needed when the alarm is activated at your home or office.

Monitoring isn’t just to alert the police or fire departments. Here are some other advantages to making sure 24-hour monitoring is part of your security system:

  • True Protection — Some homeowners assume a burglar alarm making a lot of noise is enough protection. In truth, like car alarms, home alarms are often ignored by people nearby, who assume it is going off by accident.
  • Other Home Issues – While not as urgent as a fire or break-in, a gas leak can cause serious problems in your home. Monitoring systems can be set up to alert you in case of a gas leak or to let you know your freezer is no longer on — indicating a power outage.
  • Assistance — Monitoring systems can also notify people that you need assistance in case of a fall or other personal accident.
  • Sleeping Easy — Monitoring means someone is always keeping an eye (and ear) on your home or business. Many security system clients say knowing someone is there offers peace of mind, making it easier to sleep at home and while away.

How Monitoring Works
Secur-Tek works with Affiliated Central to monitor your home or business. The team at Affiliated Central is CSAA Five Diamond Certified and uses the most up-to-date technologies including live digital video. The company has installed a redundancy system for its telephone and automation, ensuring dependability.

Secur-Tek, Inc. does not require a long-term monitoring contract when you have your home or business connected to our monitoring services.

While most security companies offer 24-hour monitoring, some companies may consider it an add-on feature. When contacting a security company to keep your home or business safe, be sure to confirm you are receiving the service you deserve.

KEEP YOUR CENTRAL VACUUM SYSTEM WORKING FOR YOU!

Woman sneezingDoes the mere thought of Spring leave you with a running nose and the sniffles?  After that horrible, cold Winter, everyone is excited about the Spring season with its beautiful flowers, yet for those of us with seasonal allergies along with all of that beauty, the itching nose and watering eyes are sure to follow.

You may think you are safe staying inside. You might even reason you are safe from that pesky pollen indoors, right? Guess what? You’re still at risk. The pollen spores can travel through the screens, in fact when you come in from outdoors, tiny bits of pollen can travel inside with you on your clothes and then onto your furniture and linens. That is why it is so important to keep your Dirt Devil Central Vacuum in optimum working order and at maximum capacity.

The Benefits of your Dirt Devil Central Vacuum:

  • Vacuumed dirt, allergens and odors are removed 100% of the time
  • A Dirt Devil® Central Vacuum extends the life of carpets and furnishings
  • Using the central vacuum regularly improves your indoor air quality
  • Having the most well-known brand of central vacuum system (Dirt Devil) adds resale value to your home

Here is how to keep your Dirt Devil Central Vacuum doing it’s job, working for YOU

Be diligent about replacing your filters once a year, as suggested by Dirt Devil and schedule your routine service calls. The service call includes not only replacing the filter, as needed, but also cleaning the Dirt Devil Central Vacuum piping system with the Wincor Tornado cleaning cloths.

Make a Plan:

  1. Empty the canister of your Dirt Devil Central Vacuum system when it’s half-full.
  2. Check your filter regularly – every time you empty your canister.
  3. Mark it on your calendar and schedule your Dirt Devil Central Vacuum service today!

Plan to enjoy your Spring season.  Breathe easy knowing the Dirt Devil Central Vacuum system is working at optimum capacity for YOU.

Hurry – schedule your spring cleaning service with Secur-Tek by June 30, 2015 and receive a $20 discount on the normal service fee.